Effective: July 10, 2026

Nookhub takes your privacy seriously. Here’s what we do with the information you share when you visit www.nookhub.shop or order our broom and dustpan set.

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  1. INFORMATION WE COLLECT You give us:
    → Name, email address, phone number
    → Shipping and billing addresses
    → Payment details (processed by payment partners — we don’t store full card numbers)
    → Order history — what you bought and when
    → Content of emails, reviews, and support messages Collected automatically:
    → Device type, operating system, browser version
    → IP address and estimated location
    → Browsing behavior — pages, time spent, products viewed
    → Referring source (search engine, social media link, etc.)
    → Cookie data (see Section 4)

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  1. HOW WE USE YOUR INFORMATION → Order fulfillment: process payment, pack and ship, send tracking, handle customer service
    → Account management: maintain your profile, preferences, and order history for faster checkout
    → Communication: order confirmation, shipping updates, support responses, and (with your consent) promotional messages
    → Site improvement: analyze traffic, identify bugs, test layout changes
    → Security: fraud detection, account protection, legal compliance
    → Marketing: notify you of restocks, new products, and special offers — only if you’ve opted in. One-click unsubscribe in every promotional email.

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  1. INFORMATION SHARING We never sell your personal information. Not to advertisers, not to data brokers, not to anyone. We share with services that power our business — each limited to what it needs and bound by contract: → Website platform — hosts the store and shopping cart
    → Payment processors (Stripe, PayPal, Apple Pay, Google Pay) — process transactions
    → Shipping carriers (USPS, UPS, FedEx) — deliver your package
    → Email service provider — sends order confirmations and (if opted in) marketing
    → Analytics provider — aggregated site performance data Legal exception: disclosure in response to a valid court order, subpoena, or regulatory demand. Business transfer: in a merger, acquisition, or asset sale, your data may transfer as part of the transaction.

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  1. COOKIES We use small browser files (cookies) for: Essential: cart memory, checkout flow, account login. These are required — the site breaks without them.
    Preferences: remember your region, language, and login settings.
    Analytics: understand page views and traffic patterns.
    Marketing: help advertising platforms reach people interested in home cleaning products. Manage cookies through your browser. Disabling third-party cookies won’t affect site function. Disabling all cookies will disable checkout.

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  1. DATA SECURITY → HTTPS encryption on all pages
    → PCI DSS-compliant payment processing (card numbers are tokenized, not stored)
    → Access restricted to authorized team members only
    → Regular security monitoring and patching No system is perfectly secure. Choose a strong, unique password for your Nookhub account.

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  1. YOUR RIGHTS You can contact us to:
    → Access — get a summary of the personal data we hold
    → Correct — fix inaccurate or outdated information
    → Delete — erase data we’re not legally required to retain
    → Export — receive your data in a portable format
    → Opt out — stop marketing communications (unsubscribe link in every promotional email, or email us directly) Contact support@nookhub.shop. Response within 5 business days. Identity verification required for deletion and export requests.

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  1. INTERNATIONAL DATA Nookhub operates from Philadelphia, Pennsylvania, USA. Canadian orders involve data transfer to US servers. We apply identical protections to all data regardless of origin.

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  1. CHILDREN’S PRIVACY Our store is for adults. We do not knowingly collect data from anyone under 16. Parents who discover their child has submitted information to us should contact support@nookhub.shop — we’ll delete it.

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  1. POLICY UPDATES The effective date at the top indicates the current version. Material changes will be announced via a site notice and, for account holders, an email. Continued use after changes = acceptance of the updated policy.

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  1. CONTACT
    Email: support@nookhub.shop
    Phone: +1 (484) 479-4626
    Mail: Nookhub
    599 Market St Philadelphia, PA 19106